East Tennessee Children's Hospital

Development Office 
2018 Clinch Ave. 
Knoxville, TN 37916


Credit Card Refund Policy

If you require a refund for a credit card gift, please make your request to the hospital's Development office at WTCrosby2@etch.com. Refunds cannot be made on goods or services already received such as auction items, or payments for events already attended.  Refunds for ticket purchases cannot be made after the event has transpired. There are no refunds for Raffle Ticket purchases.


If you have not received your E-Ticket email after your purchase, please contact the hospital's Development office at WTCrosby2@etch.com, and they will get your ticket(s) to you.


Preview Party ticket online orders are automatically left at Will Call under the name of the purchaser. 


Thank you!